A Model Program to Reduce Patient Failure to Keep Scheduled Medical Appointments

Author:

Schmalzried Hans D.,Liszak Joseph

Publisher

Springer Science and Business Media LLC

Subject

Public Health, Environmental and Occupational Health,Health (social science)

Reference16 articles.

1. Capko, J., & Capko, J. (2007). The price you pay for missed appointments. The Journal of Medical Practice Management, 22(6), 368.

2. Moore, C. G., Wilson-Witherspoon, P., & Probst, J. C. (2001). Time and money: Effects of no-shows at a family practice residency clinic. Family Medicine, 33(7), 522–527.

3. Pesata, V., Palliaga, G., & Webb, A. A. (1999). A descriptive study of missed appointments: Familie’s perceptions of barriers to care. Journal of Pediatric Health Care, 13(4), 178–182.

4. Tuso, P. J., Murtishaw, K., & Tadros, W. (1999). The easy access program: A way to reduce patient no-show rate, decrease add-ons to primary care schedules, and improve patient satisfaction. The Permanente Journal, 3(3), 68–71.

5. Garuda, S. R., Javalgi, R. G., & Talluri, V. S. (1998). Tackling no-show behavior: A market-driven approach. Health Marketing Quarterly, 5(4), 25–45.

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