ESSMArT way to manage customer requests

Author:

Nayebi MaleknazORCID,Dicke Liam,Ittyipe Ron,Carlson Chris,Ruhe Guenther

Funder

Canadian Network for Research and Innovation in Machining Technology, Natural Sciences and Engineering Research Council of Canada

Publisher

Springer Science and Business Media LLC

Subject

Software

Reference63 articles.

1. Allahyari M, Pouriyeh S, Assefi M, Safaei S, Trippe ED, Gutierrez JB, Kochut K (2017) Text summarization techniques: a brief survey. arXiv preprint arXiv:1707.02268

2. Anvik J (2016) Evaluating an assistant for creating bug report assignment recommenders, vol 1705, pp 26–39

3. Anvik J, Hiew L, Murphy GC (2006) Who should fix this bug? In: Proceedings of the 28th international conference on Software engineering. ACM, pp 361–370

4. Auffarth B, López M, Cerquides J (2010) Comparison of redundancy and relevance measures for feature selection in tissue classification of ct images. In: Industrial conference on data mining. Springer, pp 248–262

5. Bandera H, Bell DA, Little AD, York BB (2018) Increasing efficiency and effectiveness of support engineers in resolving problem tickets, Apr. 19 2018. US Patent App. 15/293,988

Cited by 3 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Ownership in the Hands of Accountability at Brightsquid: A Case Study and a Developer Survey;Proceedings of the 31st ACM Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering;2023-11-30

2. An artificial intelligence framework on software bug triaging, technological evolution, and future challenges: A review;International Journal of Information Management Data Insights;2023-04

3. An Extended Survey Concerning the Significance of Artificial Intelligence and Machine Learning Techniques for Bug Triage and Management;IEEE Access;2023

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3