Collective Knowledge Recall: Benefits and Drawbacks

Author:

Carminatti Naiana,Borges Marcos R. S.,Gomes José Orlando

Publisher

Springer Berlin Heidelberg

Reference25 articles.

1. Sole, D., Wilson, D.G.: Storytelling in Organizations: The power and traps of using stories to share knowledge in organizations (Retrieved December 8, 2004), From LILA Harvard University Web Site: http://www.providersedge.com/docs/km_articles/Storytelling_in_Organizations.pdf

2. Ruggles, R.: The Role of Stories in Knowledge Management. Storytelling Foundation (Retrieved December 8, 2004), From LILA Harvard University Web Site: Available at http://www.providersedge.com/docs/km_articles/The_Role_of_Stories_in_KM.pdf

3. Fröhlich, P., Karandikar, H.: Driving organisational change: Using story to transform work processes at ABB. Knowledge Management (2002) (Retrieved July 7, 2005), From http://www.nelh.nhs.uk/knowledge_management/km2/storytelling_toolkit.asp

4. Collins, T., Mulholland, P., Bradbury, D., Zdrahal, Z.: Methodology and Tools to Support Storytelling in Cultural Heritage Forums. In: Proceedings of the 14th International Workshop on Database and Expert Systems Applications, Prague, Czech Republic, pp. 105–109 (2003)

5. Shen, C., Lesh, N.B., Vernier, F., Forlines, C., Frost, J.: Building and Sharing Digital Group Histories. In: Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW), New Orleans, Louisiana, USA, pp. 324–333 (2002)

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