Mobile Banking: A Study on Progress and Customer Perception in India for Financial Inclusion

Author:

Muthu S. Sudalai,Kadalarasane T.

Publisher

Springer India

Reference14 articles.

1. A Report by IDRBT (2010) Technology in banking – insight and foresight, pp 18–20. Ernst & Young. http://www.ey.com/Publication/vwLUAssets/

2. A Report by MACRO (Market Analysis & Consumer Research Organization) (2004) Study of mobile phone usage among the teenagers and youth in Mumbai. http://www.itu.int/osg/spu/ni

3. Daghfous N, Toufaily E (2002) The adoption of “e-banking by Lebanese banks : success and critical factors. Available from http://www.esg.uqam.ca/recherche/documents/2007/02-2007.pdf

4. Gavin Troy Krugel (2007) Mobile technology banking options: an overview of the different mobile banking technology options, and their impact on the mobile banking market, FinMark Trust. http://www.mfw4a.org/documents-details/mobile-technology-banking , p 53

5. John YJ, Gorman GE (2002) Internet use in South Korea. J Online Info Rev 26(5):335–344

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