User encoding for clustering in very sparse recommender systems tasks

Abstract

AbstractRecommender Systems are a very useful tool which let companies and service providers focus in the preferences of their customers, helping them to avoid an overwhelming variety of choices. In this context, clustering tools can play an important role to detect groups of customers with similar tastes. Thus, companies can make personalized marketing campaigns, offering to their users new products which have been consumed by other users with comparable preferences. In this paper we present a general framework to cluster users with respect to their tastes when the registers stored about the interactions between users and products are extremely scarce. Commonly, clustering methods employ the values of features describing the samples to be clustered (users in our case), but such features are not always available. We propose some alternative representations for users, in which their tastes are gathered to some extent, so that clustering algorithms can take advantage and make more homogeneous groups in this regard. To illustrate the performance of the whole framework, we tested it on six popular datasets commonly used as a benchmark for recommender systems, as well as on an extremely sparse real-world dataset that records the preferences of readers to click promoted links in digital publications. In the experimental section we compare our proposed representations to other common user encodings. We show that clustering users attending only to their feature values or to the items they have evaluated gives rise to the worst scores in terms of taste homogeneity.