The roles of privacy, security, and dissatisfaction in affecting switching intention on messenger applications-Reference-Cited by-同舟云学术

The roles of privacy, security, and dissatisfaction in affecting switching intention on messenger applications

Published:2023-10-24 Issue: Volume: Page:
ISSN:1380-7501
Container-title:Multimedia Tools and Applications
language:en
Short-container-title:Multimed Tools Appl

Author:

Sekarputri Janitra Ariena,Fitriani Widia Resti^ORCID,Hidayanto Achmad Nizar,Kurnia Sherah

Funder

Kementerian Riset, Teknologi dan Pendidikan Tinggi

Publisher

Springer Science and Business Media LLC

Subject

Computer Networks and Communications,Hardware and Architecture,Media Technology,Software

Link

https://link.springer.com/content/pdf/10.1007/s11042-023-17466-4.pdf

Reference54 articles.

1. Peng X, Zhao Y. (Chris), Zhu Q (2016) Investigating user switching intention for mobile instant messaging application: Taking WeChat as an example. Comput Human Behav 64:206–216. https://doi.org/10.1016/J.CHB.2016.06.054

2. Sun Y, Liu D, Chen S, Wu X, Shen XL, Zhang X (2017) Understanding users’ switching behavior of mobile instant messaging applications: An empirical study from the perspective of push-pull-mooring framework. Comput Hum Behav 75:727–738. https://doi.org/10.1016/J.CHB.2017.06.014

3. Nurhayati-Wolff H (2021) Number of smartphone users in Indonesia from 2015 to 2025. https://www.statista.com/statistics/266729/smartphone-users-in-indonesia/ (accessed May 30, 2021)

4. We Are Social (2021) Digital 2021. https://wearesocial.com/digital-2021. Accessed 20 May 2021

5. WhatsApp (2021) We’re updating our Terms of Service and Privacy Policy. https://faq.whatsapp.com/general/security-and-privacy/were-updating-our-terms-and-privacy-policy (accessed May 30, 2021)