Connections between Governance and Business Process Management – BPM

Author:

Da Silva Marcelo Rodrigues,Resende Nélia de Souza MayrinkORCID,Silva-Dias Eliene Pereira daORCID

Abstract

We researched governance from the perspective of Business Process Management – BPM. From the understanding of process management as a practice that aims to register organizational knowledge, BPM can be seen as a valuable tool for governance. The BPM uses methodologies of analysis and redesign of processes to represent and translate organizational objectives and strategies to add value to clients. This article presents a systematic mapping of scientific papers published between 2011 and 2021 through the data collected in Scopus and Web of Science databases. The co-occurrence of keywords allowed identifying research subareas such as the public sector, technology, and strategic management. The analysis of the evolution of the publications revealed that the theme is still growing; however, we did not find many articles contemplating the connection between the two constructs simultaneously. We concluded that despite the results found, the concepts of both constructs consider common elements as value generation, demonstrating that there is room for new approaches to analyze the evolution of the theme and possibilities of further research.

Publisher

International Journal for Innovation Education and Research

Subject

General Medicine

Reference38 articles.

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2. Andrade, E. de. (2017). Gerenciamento De Processos Para Melhoria Da Eficiência Na Administração Pública (Universidade Tecnológica Federal do Paraná). Universidade Tecnológica Federal do Paraná, Curitiba-PR. Retrieved from http://repositorio.utfpr.edu.br/jspui/handle/1/2565

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