Humanistic Marketing and Digitalization for Quality of Life and Sustainability: a Theoretical Approach

Abstract

Marketing plays a key role in the configuration of human and organizational actions through the design, digitalization and communication of social and economic values. In a digital age, Marketing strategies are at the center of several controversies like the growth of consumeristic practices, environmental damage and public opinion manipulation among others. However, Marketing is a scientific discipline and practice that demonstrated its capacity to increase people’s quality of life. The objective of this paper is to present a theoretical framework of Humanistic Marketing for the promotion of quality of life based on Human-to-Human Marketing, Strategic Orchestration and Social Marketing models.