THE EFFECTS OF MANAGEMENT INFORMATION SYSTEMS ON QUALITY OF HEALTH SERVICES: AN EMPIRICAL ANALYSIS IN HOSPITALS IN SALAH AL-DIN

Author:

RASHID Arkan Talıb1,GÜRKAN Serhan2

Affiliation:

1. KARABUK UNIVERSITY

2. KARABUK UNIV

Abstract

The effect of information management systems on service quality is a frequently studied subject in the literature. With the Covid 19 pandemic process, health services have started to be prioritized all over the world. This study aims to show the effects of the management information system in achieving the quality of health service in hospitals in Salah al-Din Governorate - in the Republic of Iraq. The research problem determined in accordance with the purpose of the research was analyzed using multiple regression analysis. The data used in the study was collected by survey. 194 employees who work as managerial or medical personnel participated in the research. The research results confirmed that the usage level of management information systems had positive effects on health services quality.

Publisher

Uluslararasi Bankacilik, Ekonomi ve Yonetim Arastirmalari Dergisi

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