Author:
Satria Fadil Persada ,Irfandy Dalimunte ,Reny Nadlifatin ,Bobby Ardiansyah Miraja ,Anak Agung Ngurah Perwira Redi ,Yogi Tri Prasetyo ,Jacky Chin ,Shu-Chiang Lin
Abstract
Tech-savvy Generation Z will dominate the global population. Thus, in order to stay competitive, it is essential for a business that targets this demographic to understand this generation’s characteristics. The present research measured the behavioral nature of Generation Z in using the electronic wallet (e-wallet). Specifically, the present research highlighted online and in-store transactions. The measurement in this research was done by using the famous Theory of Planned Behavior (TPB) model. A multivariate analysis with Structural Equation Model (SEM) was conducted, and six hypotheses were proposed. A questionnaire was used as the instrument development to gather the data needed for the purpose of this study; 155 respondents participated. The result showed that the TPB model was appropriate in revealing the Generation Z intention on e-wallet’s usage. Statistical findings and practical perspectives were also discussed in this paper. E-wallet providers can use the result derived from this study to develops their marketing strategies.
Subject
Strategy and Management,Economics and Econometrics,Finance,Business and International Management
Cited by
20 articles.
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