Open Government Data from the Perspective of SMEs: A Case Study in Indonesia

Abstract

The government of Indonesia carries out OGD by developing a data portal (data.go.id) under the name Satu Data Indonesia (SDI) as part of an open government initiative. Several studies on OGD and its effect on SME business in various countries have shown that it has a positive influence on SME business progress, so it can be said that OGD is very important and can bring goodness to implementing countries like Indonesia. One of the concerns that the government must address is the use and benefits of data made available to stakeholders. Micro Small and Medium Enterprises (MSMEs) employ approximately 97 percent of the total workforce, and 99.9 percent of all businesses in Indonesia are MSMEs. MSMEs account for approximately 60 percent of Indonesia's total GDP. As one of the pillars of the Indonesian economy, SMEs must be considered in terms of data availability that suits their needs. That is why this research is important in gaining their perspective. This paper investigates the perspectives of Indonesian SMEs on the open data provided by the Indonesian government. Based on the findings of the data analysis, it is possible to conclude that there is a demand for open data from the SMEs society in terms of the existence of agency mechanisms in place to receive and respond to data requests. And the Open Data Ecosystem, in terms of government promotion of data reuse, is critical for SMEs.