The transformation from e-government to e-land administration in Türkiye: A SWOT-based assessment analysis

Abstract

The advantage of the developing information and communication technology in terms of both time and cost in service delivery has accelerated the use of these technologies in public administration. With this change, the concept of e-government has taken its place in the literature and has begun to be used in different fields (such as health, safety, tax, education) in many countries. Land management is one of these areas. The Land Registry and Cadastre Directorate and many other public institutions have started to provide many services through e-government within the scope of land management. Thus, the foundations of the transition to e-land administration began to be laid. This study aims to determine the necessary strategies for transition to e-land administration considering the role of the e-government platform in the provision of public services relating to land management in Turkey. Therefore, the current e-service structure related pertaining to land management has been analyzed with the SWOT technique. Thus, the strengths and weaknesses of the existing structure system were revealed. Besides, the opportunities and threats faced by this structure were identified. As a result of the analysis, various suggestions were made for the institutional policies that should be implemented in the transition to e-land administration.