Examination of Health Care Providers’ Use of Language in Diabetes Care: A Secondary Qualitative Data Analysis

Abstract

The purpose of this secondary qualitative data analysis was to assess the frequency and context of stigmatizing language used by health care providers (HCPs). The authors conducted content and thematic analysis of in-depth face-to-face and telephone interviews with HCPs in southeastern Ohio. Participants frequently used labeling language, such as “diabetic” and “noncompliant,” as well as language with negative connotations, such as “control,” “testing,” and “regimen.” These findings offer a real-world glimpse of how HCPs communicate about people with diabetes in this region of the country.