Imprinting and Workplace Well-Being among Generation Z Hotel Employees

Author:

Xiang Keheng12ORCID,Wu Mao-Ying3ORCID,Tong Yixuan3ORCID,He Chenxi4

Affiliation:

1. School of Culture and Tourism, Zhejiang International Studies University, Hangzhou, China

2. Faculty of International Tourism and Management, City University of Macau, Taipa, Macau

3. School of Management, Zhejiang University, Hangzhou, China

4. Xingzhi College, Zhejiang Normal University, Jinhua, China

Abstract

This study investigated the dynamic imprinting processes that shape Generation Z hotel employees’ workplace well-being. An integrated research framework was built based on the insights of imprinting theory and positive psychology. Photo-elicitation interviews and narrative analysis were used as the key research techniques. Findings illuminate the dynamic processes of imprinting among Generation Z hotel employees, encompassing the formation, evolution, and outcomes of imprints which are originated from the employees’ childhood and adolescence. Six dimensions of workplace well-being, including self-drive, personalization, responsibility, tolerance, realization, and identification, are identified. The multi-dimensional workplace well-being emerges through the ongoing melting, regeneration, and manifestation of different kinds of imprints. This study offers theoretical contributions to imprinting theory, positive psychology, and employees’ wellbeing research. Practical implications are provided to attract and motivate young employees in the hotel industry.

Funder

International Chinese Language Education Research Project

Zhejiang University – The Hong Kong Polytech University Joint Center Research Program

Publisher

SAGE Publications

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