“It is like stepping into another world”: Exploring the possibilities of using appreciative participatory action research to guide culture change work in community and long-term care

Abstract

This paper highlights the possibilities for transformation that exist when a diverse group of participants interested in working together to change the culture of dementia care in long-term care and community care settings use appreciative participatory action research to guide their culture change efforts. These transformations happened throughout the culture change process using appreciative participatory action research. For instance, using appreciative participatory action research to guide the culture change process provided participants with the opportunity to build stronger professional and personal relationships in their respective care communities. Culture change transformations also stemmed from the appreciative participatory action research process, as participants recognized the importance of finding ways to include persons with dementia/residents in the process and they developed an appreciation for the valuable contributions persons with dementia/residents can make to culture change work. These culture chance possibilities demonstrate the value in using appreciative participatory action research to guide culture change in long-term care and community care contexts. These possibilities also illustrate the importance of paying closer attention to the culture change process itself, rather than solely the outcomes of the process, given that the possibilities for transformation that can take place throughout the process can help to build momentum, propelling culture change efforts forward in healthcare contexts.