Trust inspires trust: Medical social workers’ perspectives of trust in the context of Taiwan

Abstract

Healthcare service is a highly trusted field but necessitates a trust relationship with service users. In this field, medical social workers are crucial service providers. In this study, exploratory research was conducted to investigate the meaning of trust from the perspective of medical social workers in Taiwan. The findings are presented as follows: (a) relationship-based trust, (b) trust in the medical system and (c) the potential role for trust and anti-oppressive practices. According to the research results a conclusion was deduced and practical recommendations are proposed.