The Role of Induction and Training in Team Effectiveness

Abstract

Anecdotal evidence suggests that throughout project environments there are inadequate induction and training programs for project teams. Resultant issues include poor scope of works and a lack of communication for both project teams and project managers. This research is designed to evaluate why these problems occur and provide direction as to how these can be minimized. The case studies selected for this research have noted failures or issues in relation to project teams providing a service to major clients. The researchers discovered that there was a significant lack of management support for such a program, which cascaded into other areas of concern such as inadequate training, lack of internal processes, and a client lack of confidence to deliver.