Presence and Team Performance in Synchronous Collaborative Virtual Environments

Author:

Massey Anne1,Montoya Mitzi2,Samuel Binny M.3ORCID,Windeler Jaime3

Affiliation:

1. University of Massachusetts Amherst, Amherst, MA, USA

2. University of Utah, Salt Lake City, UT, USA

3. University of Cincinnati, Cincinnati, OH, USA

Abstract

Synchronous collaborative virtual environments (CVEs) allow distributed teams to interact and work. CVEs afford a sense of presence, or “being there” in the workspace, as well as the opportunity to “do there” via interactions within the environment. However, there has been limited empirical evidence to support the link of presence and team performance, especially for CVE work. We identified multiple dimensions of presence that reflect relationships known to be essential to collaborative work and conducted a CVE experiment with 80 teams. Our results suggest certain aspects of presence are more important than others in driving virtual team performance.

Funder

National Science Foundation

Publisher

SAGE Publications

Subject

Applied Psychology,Social Psychology

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