Story-Telling, Well-Organized, or Solution-Focused Meeting? Investigation of Behavior-Based Group Profiles and Performance

Abstract

Insights into the behavioral profile of groups during meetings help us understand why some groups outperform others on meeting and work tasks. The presented studies investigate behavior-based group profiles in meetings and their relation to group performance. A total of 101 problem-solving meetings took place in two studies in a laboratory setting; data were coded using the act4teams coding scheme and analyzed using INTERACT software. The findings indicate there are four distinct group profile clusters: story-telling, well-organized networking, solution-focused, and problem-focused profiles. These behavior-based group profiles were meaningfully and differentially linked to group performance in the context of a meeting task.