Building a Shared Virtual Learning Culture

Abstract

Business professionals increasingly use digital tools to collaborate across multiple cultures, locations, and time zones. Success in this complex environment depends on a shared culture that facilitates the making of knowledge and the best contributions of all team members. To prepare managers for such communication, the authors designed and implemented a semester-long intercultural virtual team project between a management communication course in the United States and one in Canada. To prevent faultlines between subgroups on each campus, the authors set a clear outcome for students’ research, established equity between the two sites, structured assignments so that students worked interdependently across sites”, and encouraged inclusive communication. Faculty considering such a partnership should incorporate a robust collaborative workspace, incorporate preliminary exercises before a large project, provide intensive mentoring and instruction on peer review, arrange for a real visit or videoconference between locations, and expect the project to be both fun and demanding.