Factors that support children and young people to express their views and to have them heard in healthcare: An inductive qualitative content analysis

Abstract

Despite development of healthcare charters supporting Article 12 of The United Nations Convention on the Rights of the Child, children and young people remain largely silenced in discussions about their healthcare. This article is based on the premise that children and young people should be able to exercise their right to express their views and be heard in all matters that affect their lives. This study examined children’s and young people’s experiences of expressing their views and having them heard in an Australian healthcare context. Using child-centred inquiry and ‘draw, write, and tell’ methods, data were collected from 20 children and young people. Five factors that supported children and young people to express their views and have their views heard were identified: time, relationships with health professionals, communication, teamwork, and family support. By paying attention to these factors, clinicians and others in health settings can better facilitate child-centred practices and support children and young people to express their views and have those views heard.