Online or offline? Coaching media as mediator of the relationship between coaching style and employee work-related outcomes-Reference-Cited by-同舟云学术

Online or offline? Coaching media as mediator of the relationship between coaching style and employee work-related outcomes

Published:2020-04-28 Issue:2 Volume:46 Page:326-345
ISSN:0312-8962
Container-title:Australian Journal of Management
language:en
Short-container-title:Australian Journal of Management

Author:

Hui Ray Tak-yin¹^ORCID,Law Kuok Kei²,Lau Sara Choi-Ping³

Affiliation:

1. Lee Shau Kee School of Business and Administration, The Open University of Hong Kong, Kowloon, Hong Kong SAR, China; NUCB Business School, Nagoya, Aichi, Japan

2. NUCB Business School, Nagoya, Aichi, Japan

3. Lee Shau Kee School of Business and Administration, The Open University of Hong Kong, Kowloon, Hong Kong SAR, China

Abstract

This article examines how leaders make use of different coaching media, namely face-to-face coaching and e-coaching, to coach and regulate the behavior and performance of followers. Specifically, we examine coaching medium as the mediator of the relationship between two coaching styles and three work outcomes (adaptive performance, creativity, and emotional exhaustion), based on a two-wave longitudinal field study of 114 employees in Hong Kong. The results of structural equation modeling show that the two coaching styles (guidance and facilitation coaching) are indirectly related to adaptive performance, creativity, and emotional exhaustion, as mediated by choice of coaching medium. Theoretical and managerial implications are discussed. JEL Classification: M54, O32

Publisher

SAGE Publications

Subject

General Business, Management and Accounting

Link

http://journals.sagepub.com/doi/pdf/10.1177/0312896220914383

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