Conversations Between Carers and People With Schizophrenia: A Qualitative Analysis Using Leximancer

Abstract

We examined conversations between people with schizophrenia (PwS) and family or professional carers with whom they interacted frequently. We allocated PwS to one of two communication profiles: Low-activity communicators talked much less than their conversational partners, whereas high-activity communicators talked much more. We used Leximancer text analytics software to analyze the conversations. We found that carers used different strategies to accommodate to the PwS’s behavior, depending on the PwS’s communication profile and their relationship. These findings indicate that optimal communication strategies depend on the PwS’s conversational tendencies and the relationship context. They also suggest new opportunities for qualitative assessment via intelligent text analytics technologies.