Software for Qualitative Research: 2. Some Thoughts on ‘Aiding’ Analysis

Abstract

In this paper we reject accounts which portray computer aided qualitative data analysis software (CAQDAS) as neutral and benign. We argue that applying computer software to qualitative projects raises a number of important issues that go to the heart of ethnography. Although we initially work with a distinction between tactile and digital ethnographics, the issues that we raise are not unique to computer-aided analyses. Indeed, we argue that the adoption of computers marks a useful moment in which to think critically about the means and ends of qualitative analysis. In this paper we urge qualitative researchers to avoid both an outright rejection and an unquestioning adoption of computer software packages. Rather, we work towards a ‘crafty’ approach to ethnography where computers are incorporated into the body of research in a critically reflexive and creative manner. We end the paper with some thoughts on the potential of such incorporation.