Shop Steward Performance: A Constrained-Decision Analysis

Author:

Fisher E.G.,Reshef Yonatan

Abstract

In managing their activities as workers and as shop stewards, stewards face various constraints. Using the results of a questionnaire, we identify which constraints seem to exert a greater influence on steward role performance. For instance, the issue being grieved seems to affect grievance resolution rates at step one. Key constraints investigated in regression analysis include: the nature of the parties' relationship, role loads for stewards, training, and gender.

Publisher

Consortium Erudit

Subject

Management of Technology and Innovation,Organizational Behavior and Human Resource Management,Strategy and Management

Cited by 5 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. WHY BECOME A SHOP STEWARD? EVIDENCE FROM AUSTRALIAN UNIONS;Labour & Industry: a journal of the social and economic relations of work;2009-04

2. Grievance Resolution: Perceived Goal Interdependence and Interaction Patterns;Autres articles / Other Articles;2005-04-12

3. How Do Shop Stewards Perceive Their Situation and Tasks? Preconditions for Support of Union Work;Economic and Industrial Democracy;2001-11

4. The Role of (Non)transparency in a Currency Crisis Model;SSRN Electronic Journal;2000

5. COMPLAINT HANDLING ON THE SHOP FLOOR: COOPERATIVE RELATIONSHIPS AND OPEN‐MINDED STRATEGIES;International Journal of Conflict Management;1999-01-01

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