The role of service convenience, e-satisfaction, and e-repurchase intention among consumer perceptions of online retailers-Reference-Cited by-同舟云学术

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The role of service convenience, e-satisfaction, and e-repurchase intention among consumer perceptions of online retailers

Published:2023-12-13 Issue: Volume:14 Page:1-6
ISSN:
Container-title:2023 26th International Conference on Computer and Information Technology (ICCIT)
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Author:

Jameel Alaa S.¹,Razzaq Jabr AL.Majidi Abdul²,Saad Mohammed Ayad³,Salim Azeez Omar⁴,Thabit Thabit H⁵

Affiliation:

1. Cihan University-Erbil,Department of Public Administration,Erbil,Kurdistan Region,Iraq

2. AL-Esraa University College,Baghdad,Iraq

3. Jannat Iraq College,Dep.of Medical Instrumentations Technique Engineering,Ramadi,Iraq

4. Al-Hadba University College,Department of Accounting,Mosul,Iraq

5. Ninevah University,Mosul,Iraq

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/10440723/10440967/10440986.pdf?arnumber=10440986

Reference32 articles.

1. E-Service quality, e-satisfaction and e-loyalty among online shoppers; evidence from Iraq

2. Moderating effect of gender on service convenience and customer satisfaction: an empirical study of Indian e-retailers

3. The impact of quality service factors on banking service sector case study in Erbil banks;Mahmood;Tikrit J. Adm. Econ. Sci.,2018

4. E-commerce brand

5. A Generation X Cohort Analysis of E-shoppers: Satisfaction, Loyalty and Repurchase Intentions in a Developing Country

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