Uncovering the Key Factors of Consumer Trust in E-Commerce: A Comprehensive Study of Review-Based Factor Extraction Using GPT-Based Model

Author:

Alkhalil Bandar F.1,Zhuang Yu1,Mursi Khalid T.2,Aseeri Ahmad O.3

Affiliation:

1. Texas Tech University,Department of Computer Science,Lubbock,Texas

2. University of Jeddah,Department of Cybersecurity,Jeddah,Saudi Arabia

3. Prince Sattam Bin Abdulaziz University,Department of Computer Science,Al-Kharj,Saudi Arabia

Funder

Texas Tech University

Publisher

IEEE

Reference21 articles.

1. e-business and e-commerce;Moriset;International encyclopedia of human geography,2018

2. Importance of Consumer Trust in E-Commerce

3. The Impact of Customer Trust and Perception of Security Control on the Acceptance of Electronic Commerce

4. A study on the factors that influence the consumers trust on ecommerce adoption;Thaw;arXiv preprint,2009

5. Online trust and young entrepreneurs: A case of saudi arabia;Akhter;Journal of Theoretical and Applied Information Technology,2016

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