Data-Driven Retention Strategies: Exploring the Efficacy of Composite Deep Learning for Customer Churn Prediction in Telecommunications

Author:

Habelalmateen Mohammed I1,Dhandayuthapani V Bala2,Malathy V3,Pramodhini R4,Ramakrishna D5

Affiliation:

1. The Islamic university,Najaf,Iraq

2. College of Computing and Information Sciences, University of Technology and Applied Sciences,Shinas branch,Department of IT,Oman,UAE

3. SR University,Department of ECE,Warangal,India

4. Nitte Meenakshi Institute of Technology,Dept of ECE,Bengaluru,India

5. Mallareddy Engineering College for Women (Autonomous),Electronics and Communication Engineering Department,Hyderabad,Telangana,India

Publisher

IEEE

Reference11 articles.

1. A machine learning framework for customer churn prediction in telecommunications;Ali;Journal of Big Data,2020

2. Improving Customer Churn Prediction by Data Augmentation Using Pictorial Stimulus-Choice Data

3. Customer Churn Prediction in Influencer Commerce: An Application of Decision Trees

4. An optimized system for sensor ontology meta‐matching using swarm intelligent algorithm

5. A deep learning framework for customer churn prediction based on time series attention and heterogeneous graph neural networks;Cheng;Knowledge-Based Systems,2023

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