NLP Powered Restaurant Chatbot for Exceptional Customer Engagement-Reference-Cited by-同舟云学术

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NLP Powered Restaurant Chatbot for Exceptional Customer Engagement

Published:2024-05-02 Issue: Volume: Page:817-822
ISSN:
Container-title:2024 2nd International Conference on Advancement in Computation & Computer Technologies (InCACCT)
language:
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Author:

Goyal Diya¹,Guru Prasad M S¹,Garg Ishika¹,Tewari Shashank¹,Pandu N K.²,Asha P N³

Affiliation:

1. Graphic Era (Deemed to be University),Dept. of Computer Science and Engineering,Dehradun,India

2. Srinivas University,Institute of Engineering & Technology,Dept. of Computer Science and Engineering,Surathkal,India

3. REVA University,School of Computer Science and Engineering,Bengaluru,India

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx8/10550186/10550954/10551115.pdf?arnumber=10551115

Reference12 articles.

1. Programming challenges of chatbot: Current and future prospective

2. Implementation of a Chat Bot System using AI and NLP

3. Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic

4. Understanding the user experience of customer service chatbots: An experimental study of chatbot interaction design

5. A natural apology is sincere: Understanding chatbots' performance in symbolic recovery

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