Polite and Unambiguous Requests Facilitate Willingness to Help an Autonomous Delivery Robot and Favourable Social Attributions

Author:

Boos Annika1,Zimmermann Markus2,Zych Monika2,Bengler Klaus1

Affiliation:

1. Technical University of Munich,Chair of Ergonomics, TUM School of Engineering and Design,Munich,Germany,80333

2. Starship Technologies,Tallinn,Estonia,12618

Publisher

IEEE

Reference37 articles.

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3. Multiple Resources and Mental Workload

4. Effect of variable motion behavior of a mobile robot on human compliance in human-robot spatial interaction;reinhardt;66 Frühjahrskongress der Gesellschaft für Arbeitswissenschaft 2020,2020

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1. Understanding the Interaction between Delivery Robots and Other Road and Sidewalk Users: A Study of User-generated Online Videos;ACM Transactions on Human-Robot Interaction;2024-07-17

2. From Agent Autonomy to Casual Collaboration: A Design Investigation on Help-Seeking Urban Robots;Proceedings of the CHI Conference on Human Factors in Computing Systems;2024-05-11

3. Should I Help a Delivery Robot? Cultivating Prosocial Norms through Observations;Extended Abstracts of the CHI Conference on Human Factors in Computing Systems;2024-05-02

4. Delivering the Future: Understanding User Perceptions of Delivery Robots;Proceedings of the ACM on Human-Computer Interaction;2024-04-17

5. A Taxonomy of Robot Autonomy for Human-Robot Interaction;Proceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction;2024-03-11

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