Impact of Cloud-Based Customer Relationship Management (CRM) in Healthcare Sector-Reference-Cited by-同舟云学术

Impact of Cloud-Based Customer Relationship Management (CRM) in Healthcare Sector

Published:2022-02-16 Issue: Volume: Page:
ISSN:
Container-title:2022 International Conference on Business Analytics for Technology and Security (ICBATS)
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Author:

Sahlabadi Mahdi¹,Muniyandi Ravie Chandren¹,Doroudian Nazanin²,Usman Opeyemi Lateef¹

Affiliation:

1. University Kebangsaan Malaysia,Research Centre for Cyber Security, Faculty of Information Science and Technology,Selangor,Malaysia

2. Faculty of Management and Economics Islamic Azad University Science and Research Branch,Department of EMBA,Tehran,Iran

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/9758922/9758923/09758931.pdf?arnumber=9758931

Reference18 articles.

1. Application of Customer Relationship Management in Health Care

2. Customer relationship management systems (CRMS) in the healthcare environment: A systematic literature review

3. Designing a model for patient relationship management in the general hospitls using the combination of analytic hierarchy process and interpretative structural modelling;meskarpour-amiri;J Educ Health Promot,2021

4. Empowered Customers in E-Health Business Process;anshari;arXiv Prepr arXiv 1207 6164,2012

5. What Is Cloud Computing?

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1. GDP: Group-Based Differential Privacy Framework for Secure Process Mining in the Internet of Medical Things;2023 International Conference on Electrical Engineering and Informatics (ICEEI);2023-10-10

2. Design of Optimal Service Scheduling based Task Allocation for Improving CRM in Cloud Computing;2022 Sixth International Conference on I-SMAC (IoT in Social, Mobile, Analytics and Cloud) (I-SMAC);2022-11-10