Improving Pap Test Turnaround Time Using External Benchmark Data and Engineering Process Improvement Tools

Author:

Persoon Thomas J.,Zaleski M. Sue,Cohen Michael B.

Publisher

Oxford University Press (OUP)

Subject

General Medicine

Reference9 articles.

1. Murray M, Tantau C. Must patients wait [editorial]? Jt Comm J Qual Improv. 1998;24:423-425.

2. Andreasen LJ, Holund B, Jeune B, et al. Screening against cervical cancer: experiences, attitudes and knowledge of women in the county of Funen. Ugeskr Laeger. 1998;160:405-409.

3. Haddad S, Potvin L, Roberge D, et al. Patient perception of quality following a visit to a doctor in a primary care unit. Fam Pract. 2000;17:21-29.

4. Mayer RJ, Menzel CP, Painter MK, et al. Information Integration for Concurrent Engineering (IICE): IDEF3 Process Description Capture Method Report. College Station, TX: Knowledge Based Systems; 1995.

5. French W, Bell C Jr. Organization Development: Behavioral Science Interventions for Organization Improvement. Englewood Cliffs, NJ: Prentice-Hall; 1990.

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