1. Computer Telephony Applications Department, Computer and Communication Research Laboratories, Industrial Technology Research Institute, K200 CCL, Bldg. 51, 195-11 Sec. 4, Chung Hsing Road, Chutung, Hsinchu, Taiwan, 310, Republic of China
2. Department of Computer Science and Information Engineering, National Chiao Tung University, 1001 Ta Hsueh Road, Hsinchu, Taiwan, 300, Republic of China