Service Systems Analysis Methods and Components: A Systematic Literature Review
Author:
Affiliation:
1. Faculty of Information, University of Toronto, Toronto, Ontario M5S 1G6, Canada
Publisher
Institute for Operations Research and the Management Sciences (INFORMS)
Subject
Marketing,Management Science and Operations Research,Modeling and Simulation,Business and International Management
Reference97 articles.
1. Service-Oriented Architecture as A Driver of Service Innovation in Newly Emerging Service Systems An Exploratory View
2. Technology as an operant resource in service (eco)systems
3. Viable service systems and decision making in service management
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