Author:
Lappas Theodoros,Sabnis Gaurav,Valkanas Georgios
Publisher
Institute for Operations Research and the Management Sciences (INFORMS)
Subject
Library and Information Sciences,Information Systems and Management,Computer Networks and Communications,Information Systems,Management Information Systems
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3. Avant T (2013) Responding to TripAdvisor: How hotel responses to negative online reviews effect hotel image, intent to stay, and intent to return. Unpublished Master’s thesis, University of South Carolina, Columbia.
Cited by
146 articles.
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