Improving US Virgin Islands’ heath system: “You get more benefits with your insurance in the States than you get here”

Author:

Wang Karen H.,Hendrickson Zoé M.,Friedman Hannah R.,Nunez Maxine A.,Nunez-Smith Marcella

Abstract

AbstractBackgroundThe US Virgin Islands (USVI) are actively rebuilding their healthcare delivery system following destruction by Hurricanes Irma and Maria in 2017.MethodsIn 2013, we conducted a qualitative study in the US Virgin Islands using semi-structured one-on-one interviews to explore individuals’ decision-making regarding healthcare-seeking off-island. The coding team analyzed the transcripts using a constant comparative analysis, and Atlas.ti to organize our emerging thematic analysis.ResultsFive themes emerged from 19 interviews that illustrate healthcare system level factors that influence participants’ decisions about seeking healthcare off-island: 1) limited availability of services and desire for options, 2) limited accessibility of services, 3) healthcare system interactions and experiences, 4) healthcare system policies, and 5) trust in healthcare systems.ConclusionsThe experiences of care seeking off-island for our sample highlight several mechanisms through which the USVI healthcare delivery system could improve, including the adoption of telemedicine, changes in insurance, and healthcare workforce policies.

Publisher

Cold Spring Harbor Laboratory

Reference38 articles.

1. Health Centers in Puerto Rico: Operational Status after Hurricane Maria. Kaiser Family Foundation; March 16 2018 2018.

2. Senate US. Hurricane Recovery Efforts in Puerto Rico and the U.S. Virgin Islands. In: Kenneth E. Mapp GoUSVI , ed. Committee on Energy and National Resources 2017.

3. Johnson SR . The road to recovery: Prospect of federal funding could reshape Puerto Rico’s health system. Modern Healthcare 2018.

4. Health Impact of Hurricanes Irma and Maria on St Thomas and St John, US Virgin Islands, 2017–2018;American Journal of Public Health,2019

5. Health Care in Puerto Rico and the U.S. Virgin Islands: A Six-Month Check-Up After the Storms [press release]. Kaiser Family Foundation, April 24, 2018 2018.

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