Quality of maternal care at public health centers of Siltie zone, Central Ethiopia 2022

Abstract

AbstractIntroductionQuality of care is “the extent to which health care services provided to individuals and patient populations improve desired health outcomes. In order to achieve this, health care must be safe, effective, timely, efficient, equitable and people-centered (WHO). Quality care is crucial in ensuring that women and newborns receive interventions that may prevent and treat birth-related complications. This paper assessed the quality of maternal care at public health facilities of Siltie zone, Central Ethiopia, from March 1 up to April, 15, 2023.Methodfacility based Cross sectional study design was conducted. Under this study totally 437 individuals’, 367 mothers and 70 health care providers in 23 health center were interviewed. All woreda and city administrates were included in the study contributing at least one health center. The data collection tool was adopted from health sector transformation in quality in Ethiopia (HSTQ). Specific health center maternal health care quality score was obtained by the total score of the health center performed divided by the total score expected (excluding NA quality measures) and the result was multiplied by 100%.ResultOverall quality of sanitation facility in health center is 71% and the overall quality of care service based on the health care provider is almost 80.7%. Quality of prenatal health care service is 83%, Labor and Newborn care is 87%, postpartum care 87%and Facility inventory 77%. The overall quality of maternal care is 82%.ConclusionQuality of maternal and newborn health care service is good. Further efforts are needed to improve availability of necessary equipment’s, electricity and water supply.