Perception and use of the results of patient satisfaction surveys by care providers in a French teaching hospital-Reference-Cited by-同舟云学术

Perception and use of the results of patient satisfaction surveys by care providers in a French teaching hospital

Published:2006-08-24 Issue:5 Volume:18 Page:359-364
ISSN:1464-3677
Container-title:International Journal for Quality in Health Care
language:en
Short-container-title:

Author:

Boyer Laurent,Francois Patrice,Doutre Elisabeth,Weil Georges,Labarere Jose

Publisher

Oxford University Press (OUP)

Subject

Public Health, Environmental and Occupational Health,Health Policy,General Medicine

Link

http://academic.oup.com/intqhc/article-pdf/18/5/359/5065783/mzl029.pdf

Reference31 articles.

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3. Cleary P , McNeil B. Patient satisfaction as an indicator of quality of care. Inquiry1988; 25:25–36.

4. Levine AS , Plume SK, Nelson EC. Transforming patient feedback into strategic actions plans. Qual Manag Health Care1997; 5:28–40.

5. Code de la Santé Publique. Ordonnance no 96–346 du 24 avril 1996 portant réforme de l’hospitalisation publique et privée. Journal Officiel de la République Française (Paris) 1996: 6324–6336.

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