Understanding Difficult Consumer Transitions: The In/Dividual Consumer in Permanent Liminality

Author:

Appau Samuelson1,Ozanne Julie L2,Klein Jill G3

Affiliation:

1. Lecturer of marketing, School of Economics, Finance and Marketing, RMIT University, Melbourne, VIC 3000, Australia

2. Professor of marketing, Department of Management and Marketing, University of Melbourne, Parkville, VIC 3010, Australia. (julie.ozanne@unimelb.edu.au)

3. Professor of marketing, Melbourne Business School, and professorial fellow at Melbourne Medical School, University of Melbourne, Carlton, VIC 3053, Australia. (jillkleinmbs@gmail.com)

Abstract

Abstract Some life transitions are difficult and prolonged, such as becoming an independent adult, forming a family, or adopting healthy consumption habits. Permanent liminality describes transitions that can span years and even a lifetime with no anticipated end. To understand how consumers are caught in permanent liminality, we examine how Pentecostal converts consume religious services in their difficult transition from the secular “world” to Pentecostalism. We draw on the concept of in/dividual personhood to explain how the Pentecostal dividual is coconstituted in an endless movement between the undesired “worldly” in/dividual and the contiguous incorporation into the desired Pentecostal in/dividual and structure. Pentecostals’ permanent liminality thus involves ongoing cycles of separation and incorporation within zones of indeterminacy, in which neither separation nor incorporation is ever completed. This theoretical framework explains the unfinished transition of Pentecostal converts as contested dividuals. We extend this theoretical explanation for future research on liquid modernity and consumers caught in permanent liminality.

Publisher

Oxford University Press (OUP)

Subject

Marketing,Economics and Econometrics,Arts and Humanities (miscellaneous),Anthropology,Business and International Management

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