The Perceived Public Image of Palestinian Female Social Workers in Israel: Effects on Professional Experiences

Abstract

Abstract The public image of social workers has recently received considerable attention. However, relatively few have examined how social workers interpret that image and how it affects their practice. As social workers from oppressed groups have been excluded from this discussion, the current study critically examines how Palestinian female social workers (PFSWs) in social services perceive their public image and how it affects them, using intersectionality theory. The study employs a qualitative method based on thirty semi-structured interviews with PFSWs who work in social services within the Palestinian community. The findings indicate that PFSWs perceive their public image in terms of subordination to family–community ties, intersected otherness and negligence. They are marginalised by this image, which has led to a loss of public legitimacy and safety. The study enriches the literature and deepens the debate regarding the public image of social workers in general, and among women from oppressed groups in particular. Additionally, it emphasises the need to improve the working conditions of Palestinian social workers in order to improve their public image and quality of service.