Electronic enforcement in the digital era: Themis without a sword

Author:

Lozada Nicolás1,Talero Diana2

Affiliation:

1. Lawyer, Universidad Externado de Colombia; LLM in Law and the Global Economy, New York University, USA; Arbitrator of the Arbitration Centres of the Chambers of Commerce of Bogotá, Medellín, Bucaramanga and Madrid, Spain; and secretary of tribunals of the Arbitration Centre of the Bogotá Chamber of Commerce; Partner of the firm Rincón-Cuellar & Asociados and University Professor. Delegate for Colombia to the United Nations on Online Dispute Resolution (ODR) and TED speaker on the subject; Lecturer at the Business Law Department, PBX and FAX (601) 3537000, Bogota DC 111711, Colombia, Tel: +57 3176566432

2. Diana is a lawyer specialized in Corporations Law from the Pontificia Universidad Javeriana and a Fellow of INSOL International. She is an expert Lawyer in Companies Law, Insolvency Law, and Secured Transactions Law. Mrs. Talero is a Senior Associate at Urdaneta, Vélez, Pearl, and Abdallah UVP&A Abogados and is currently the Technical Secretary of the Secured Transactions Committee in the implementation of Law 1676 of 2013. She is also a lecturer at Business Law Department, Universidad Externado de Colombia, PBX and FAX (601) 3537000, Bogota DC 111711, Colombia, Tel: +57 3153333823

Abstract

Abstract The COVID-19 pandemic accelerated digital transformation, prompting businesses to expedite the digitization of customer interactions. However, enforcing digital obligations faces challenges in judicial systems, with courts hesitating due to public policy concerns and issues related to unconscionability. This article explores the landscape of enforcing digital obligations, providing an explanation of the types of enforcements that can be used to this purpose. The article questions the suitability of the judicial stage and explores alternative external mechanisms like online dispute resolution (ODR) systems and specifical cases of study. Lastly, the article analyses internal solutions for enforcement that can be encompassed into contractual, social, or State-sponsored solutions and delivers a practical example of these types of systems.

Publisher

Oxford University Press (OUP)

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