Research Letter: Advancing Public Health Surveillance in Child Care Centers with Stakeholder-Informed Redesign and User Satisfaction Evaluation of the MCRISP Network (Preprint)

Author:

Gribbin William ThomasORCID,Dejonge Peter MitchellORCID,Rodseth Jakob David ThomasORCID,Hashikawa Andrew N.ORCID

Abstract

UNSTRUCTURED

The Michigan Child Care Related Infection Surveillance Program (MCRISP), launched in 2013, has played a crucial role in tracking illness within regional child care centers in Washtenaw County to support public health initiatives. Despite its utility, MCRISP encountered difficulties in effectively presenting data on illness trends to child care directors, who are pivotal in the collection of essential public health data. To address these challenges, we conducted a comprehensive, user-feedback driven redesign of the MCRISP system, emphasizing enhanced data accessibility and functional expansion. This abstract details the redesign process and offers insights for similar initiatives. We evaluated the redesign's impact through a standardized questionnaire administered six months post-implementation.. Feedback from 18 child care providers familiar with both the original and updated systems revealed no significant change in user satisfaction, suggesting that the improvements did not negatively affect the program's usability for end users. The updated MCRISP website now includes advanced disease tracking capabilities and the ability to rapidly develop dashboards for emerging infections, such as COVID-19, enhancing both backend efficiencies and user experience in disease monitoring. This letter details the technologies used and lessons learned in this process to help others who wish to build similar systems.

Publisher

JMIR Publications Inc.

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