The Influence of the Implementation of Job Rotation on Employees’ Perceived Job Satisfaction

Abstract

The aim of the study was to determine the influence of the implementation of job rotation on employees’ perceived job satisfaction, and to identify the key factors that would influence the adoption of a job rotation strategy by the Registrar’s environment of a University of Technology, South Africa. A qualitative research approach was chosen for this study. Primary data was collected through a combined focus and nominal group technique. The Registrar’s environment at the University of Technology was used for the research. The Registrar’s structure consists of three departments, of which the staff of only two departments were used in the focus groups. Purposive sampling was employed to invite 34 employees from the two departments, across five post levels. Three focus groups consisting of 22 participants (six to ten participants per group) were conducted. Methods used to capture data included digital recording and note taking. The raw data was converted into transcriptions, and analysed and interpreted through the Tesch’s mechanics of interpretational qualitative content analysis. From the research conducted it was evident that the general feeling of participants was that the implementation of a job rotation strategy by the Registrar’s environment would positively impact job satisfaction, should certain key factors be taken into consideration. A job rotation strategy should be well communicated to all employees and the involvement of all stakeholders, including employees, should be sought when such a strategy is developed.