Post-Purchase Consumer Processes and the Complaining Consumer-Reference-Cited by-同舟云学术

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Post-Purchase Consumer Processes and the Complaining Consumer

Published:1982-12 Issue:3 Volume:9 Page:323
ISSN:0093-5301
Container-title:Journal of Consumer Research
language:en
Short-container-title:J CONSUM RES

Author:

Gilly Mary C.,Gelb Betsy D.

Publisher

Oxford University Press (OUP)

Subject

Marketing,Economics and Econometrics,Arts and Humanities (miscellaneous),Anthropology,Business and International Management

Link

http://academic.oup.com/jcr/article-pdf/9/3/323/5081940/9-3-323.pdf

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