The quality of diagnosis and triage advice provided by free online symptom checkers and apps in Australia

Author:

Hill Michella G1,Sim Moira1,Mills Brennen1

Affiliation:

1. Edith Cowan University Perth WA

Funder

Australian Department of Education, Skills and Employment

Publisher

AMPCo

Subject

General Medicine

Reference22 articles.

1. Australian Bureau of Statistics.8146.0. Household use of information technology Australia 2016–17. Mar 2018.http://www.abs.gov.au/ausstats/abs@.nsf/mf/8146.0(viewed Apr 2018).

2. Deloitte Australia. Mobile consumer survey 2018: the Australian cut.http://images.content.deloitte.com.au/Web/DELOITTEAUSTRALIA/%7B51598b8c-1c72-4ceb-8272-3a052f322992%7D_20181103-tel-inbound-mobile-consumer-survey-2018-report-2.pdf(viewed Apr 2019).

3. ‘It's like having a physician in your pocket!’ A critical analysis of self-diagnosis smartphone apps

4. Health literacy and the Internet: a study on the readability of Australian online health information

5. Healthdirect Australia.About healthdirect symptom checker. Updated Apr 2016.https://www.healthdirect.gov.au/about-healthdirect-symptom-checker(viewed Apr 2018).

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