LEVELS OF AND REASONS FOR MISSED NURSING CARE FROM THE PATIENT AND NURSE PERSPECTIVE

Author:

Turgut Meryem1ORCID,Öztürk Nazife2ORCID,Işıkçelik Ferda3ORCID,Ağırbaş İsmail4ORCID

Affiliation:

1. NİĞDE ÖMER HALİSDEMİR ÜNİVERSİTESİ, NİĞDE ZÜBEYDE HANIM SAĞLIK YÜKSEKOKULU

2. Burdur Mehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi

3. BURDUR MEHMET AKİF ERSOY ÜNİVERSİTESİ

4. ANKARA ÜNİVERSİTESİ

Abstract

In terms of missing nursing care, linked with measuring how often and to what extent elements of nursing care are overlooked, identifying missed care interventions based on nurse and patient responses will pave the way for objectively assessing and developing solutions to the reasons behind missed care needs. The present study aimed to determine the levels of and the reasons for missed nursing care needs in a state hospital in Turkey based on nurse and patient responses.This study was conducted with 172 nurses employed in the clinical divisions and 180 patients hospitalized in the clinical units. All analyses were performed on the SPSS 21.0 program.Based on the participating nurses' responses, the findings revealed the three most missed elements of nursing care assisting the patient in ambulating three times per day or as ordered, feeding the patient when the food is still warm, and turning the patient every two hours. When it comes to missed nursing care from the patient's perspective, the findings revealed the most overlooked elements of nursing care to be related to basic care: oral care, bathing, and ambulation. Overall, perceptions of nursing staff and patients were found to be similar for certain aspects of nursing care.

Publisher

Erciyes Universitesi

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