Informal relations as a tool for socialization and adaptation of state and municipal employees

Author:

Lapin N. S.1,Pokrovskaia N. N.2,Perfilyeva  M. B.3

Affiliation:

1. St. Petersburg University of Management Technologies and Economics

2. St. Petersburg University of Management Technologies and Economics; Peter the Great St. Petersburg Polytechnic University; St. Petersburg Electrotechnical University “LETI”

3. St. Petersburg University of the Humanities and Social Sciences

Abstract

The article proposes an algorithm for assessing the environment of informal relations between employees of state and municipal institutions. The purpose of the study is to improve management processes by assessing informal relations as a tool for socialization and adaptation of employees of state and municipal institutions. Based on a literature review, objectives for managing informal relationships were set. Further, the characteristics of the environment of informal relations are revealed, for the assessment of which the methods and techniques of domestic and foreign authors can be applied. The paper offers recommendations on the application of methods and techniques for studying the environment of informal relations between staff of state and municipal institutions. Applied methods: analysis of sources, comparison, legal method. The novelty of the work lies in the substantiation of the application of methods and techniques for assessing the psychological climate in the team, the level of job satisfaction, conflict, informal leadership to study the environment of informal relations. The practical significance of achieving the desired level of the environment lies in the ability to increase the level of retention of employees, to provide flexibility in making managerial decisions and their implementation.

Publisher

Saint-Petersburg University of Management Technologies and Economics - UMTE

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