The Impact of Internal Organizational Environment Factors on the Efficiency of Health

Abstract

When it comes to the provision of medical services, quality is crucial. It entails changing healthcare so that actions, not just words, reflect values. Additionally, there is a change from quantity to quality. The outcome of treatment is more crucial than how many patients a doctor sees in a day. The standard of care can be raised by being aware of numerous internal and external factors. Organizational leadership and management must comprehend these elements and incorporate them into the provision of services. This cross-sectional research seeks to determine the critical internal variables needed to raise the caliber and effectiveness of healthcare services provided by Hafr Al Batin hospital. It sought to learn the healthcare team's perspectives on internal factors and how to steer patients toward the best results. In favors of the patients, Hafr Al Batin hospital's healthcare team surveyed 66 respondents. Twenty-one respondents believe that the healthcare team needs more education to raise the standard of care provided in hospitals. The best way to improve medical performance, in the opinion of 38, is through communication skills, which 34 people believe can be learned by attending expert lectures. According to 25 respondents, raising salaries is the most crucial step that can be taken to improve the standard of healthcare services. While 63 respondents agree that healthcare services and equipment are equally important, 3 respondents disagree. Improvements must be made to internal organizational factors and healthcare service quality to achieve improved performance. by increasing the healthcare team's knowledge through lectures from knowledgeable members, improving communication and leadership skills, using more cutting-edge equipment, and paying higher salaries to inspire employees.