Nurse-Sensitive Quality Metrics to Benchmark in Pediatric Cardiovascular Care

Author:

Connor Jean1,Hartwell Lauren2,Baird Jennifer3,Cerrato Benjamin4,Chiloyan Araz5,Porter Courtney6,Hickey Patricia7

Affiliation:

1. Jean Connor is director of nursing research, Cardiovascular and Critical Care Services, Department of Nursing Patient Services, Boston Children’s Hospital, and an assistant professor of pediatrics, Harvard Medical School, Boston, Massachusetts.

2. Lauren Hartwell is project manager III, Population Health, Tufts Health Plan, Watertown, Massachusetts.

3. Jennifer Baird is director, Institute for Nursing and Interprofessional Research, Children’s Hospital Los Angeles, California.

4. Benjamin Cerrato is project coordinator, Cardiovascular and Critical Care Services, Boston Children’s Hospital.

5. Araz Chiloyan is a quality improvement consultant, Department of Cardiology, Boston Children’s Hospital.

6. Courtney Porter is program manager, Center for Healthy Adolescent Transition, Children’s Hospital Los Angeles.

7. Patricia Hickey is vice president, Cardiovascular and Critical Care Services, associate chief nursing officer, Department of Nursing Patient Services, Boston Children’s Hospital, and an assistant professor of pediatrics, Harvard Medical School.

Abstract

Background Associations between the quality of nursing care and patient outcomes have been demonstrated globally. However, translation and application of this evidence to robust measurement in pediatric specialty nursing care has been limited. Objectives To test the feasibility and performance of nurse-sensitive measures in pediatric cardiovascular programs. Methods Ten nurse-sensitive measures targeting nursing workforce, care process, and patient outcomes were implemented, and measurement data were collected for 6 months across 9 children’s hospitals in the Consortium of Congenital Cardiac Care–Measurement of Nursing Practice (C4-MNP). Participating sites evaluated the feasibility of collecting data and the usability of the data. Results Variations in nursing workforce characteristics were reported across sites, including proportion of registered nurses with 0 to 2 years of experience, nursing education, and nursing certification. Clinical measurement data on weight gain in infants who have undergone cardiac surgery, unplanned transfer to the cardiac intensive care unit, and pain management highlighted opportunities for improvement in care processes. Overall, each measure received a score of 75% or greater in feasibility and usability. Conclusions Collaborative evaluation of measurement performance, feasibility, and usability provided important information for continued refinement of the measures, development of systems to support data collection, and selection of benchmarks across C4-MNP. Results supported the development of target benchmarks for C4-MNP sites to compare performance, share best practices for improving the quality of pediatric cardiovascular nursing care, and inform nurse staffing models.

Publisher

AACN Publishing

Subject

Critical Care,General Medicine

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