Author:
De Lima Pâmela Ritzmann,Maximo Maria Elisa,Pancoti Camila de Moura,Pasquali Junior Elizandro,De Oliveira Fabio de Paula Conforto,Moura Laís Cristina Marques,Diman Louise Leonardi,Manoera Renan Augusto Campos
Abstract
The popularization of the internet has significantly expanded access to information, giving rise to a more active and well-informed society. In the health area, it is possible to find, on the web, more and more information available about diseases, symptoms, diagnoses, prevention, medicines, treatment, professionals, etc. This has given rise to a more informed, active, questioning and critical user, who seeks information about their health on the internet, in order to gain more autonomy in the face of these processes: the “expert patient” or the “informed patient”. This research aims to identify and analyze the forms of interaction between people (users and health professionals in general) and health content available on the internet, seeking to understand the changes and reconfigurations that access to this information has been promoting in relationships between users of health systems, professionals and services in general. This is a qualitative research of an ethnomethodological nature, which was based on a bibliographical review and a field study, organized in two stages: an exploratory one, with the application of an online questionnaire, and a systematic one, with interviews in depth. The analysis of the research results was based on the methodology adapted from the Collective Subject Discourse (CSD), according to Lefèvre, which made it possible to create the categories. Through a cross-sectional analysis of the collected material, it was possible to identify numerous aspects that surround the search for health information on the web. Among them, the autonomy and “empowerment” of users, who, in an attempt to move towards the humanization of health care, begin to seek contributions from external means, in order to satisfy their desires and needs, to fill the gaps left by the services of health and to find other agents to place trust and credibility.
Publisher
South Florida Publishing LLC
Reference8 articles.
1. ALESSI, Alexandre; BIELER, J.; BURGER, João C.M. et al. A propedêutica médica e a relação médico-paciente. Universidade Federal do Paraná (UFPR), 145 p., 2008. Disponível em: http://docplayer.com.br/8772354-A-propedeutica-medica-e-a-relacao-medico-paciente.html. Acesso em: 05 fev. 2024.
2. AMBRÓSIO, Ana P. L.; MORAIS, Edison A. M. Ferramentas de busca na internet. Goiás, Instituto de Informática/Universidade Federal de Goiás, dez. 2007. Disponível em: http://www.inf.ufg.br/sites/default/files/uploads/relatorios-tecnicos/RT-INF_002-07.pdf. Acesso em: 01 fev. 2024.
3. CAMELO, Thiago. Dr. Google e seus bilhões de pacientes. Instituto Ciência Hoje, 02 fev. 2011. Disponível em: https://cienciahoje.org.br/dr-google-e-seus-bilhoes-de-pacientes/. Acesso em: 04 fev. 2024.
4. CASTIEL, Luis D; VASCONCELLOS-SILVA, Paulo R. As novas tecnologias de autocuidado e os riscos de autodiagnóstico pela internet. Revista Panamericana de Saúde Pública, v. 26, n. 2, p. 172–175, ago. 2009. Disponível em: https://www.scielosp.org/pdf/rpsp/v26n2/10.pdf. Acesso em: 20 jan. 2024.
5. DESLANDES, Suely F. Humanização: revisitando o conceito a partir das contribuições da sociologia médica. In: DESLANDES, Suely Ferreira (Org). Humanização dos cuidados em saúde: conceitos, dilemas e práticas. Rio de Janeiro: Editora Fiocruz, 2006. p. 33-47. (Coleção Criança, Mulher e Saúde).